PCA/CFSS Worker Training 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

What should a PCA prioritize when providing care?

Maximizing efficiency in service delivery

Meeting the needs and preferences of the client

The correct choice emphasizes the fundamental principle of person-centered care, which posits that the individual receiving care should be at the center of all decision-making and service delivery. Prioritizing the needs and preferences of the client ensures that care is tailored to their unique circumstances, preferences, and wishes. This approach fosters a respectful and supportive relationship between the PCA and the client, encouraging autonomy and empowerment.

Meeting the client's needs can also lead to better health outcomes and higher satisfaction with care, ultimately contributing to a more positive experience for the client. This aligns with best practices in personal care assistance, where the focus is on enhancing the quality of life for the client rather than merely performing tasks or adhering to cookie-cutter approaches.

The other options, while they may present certain benefits in specific contexts, do not encapsulate the core mission of a PCA, which should always prioritize the dignity, preferences, and individual needs of those they serve. By centering care around the client, PCAs create a more effective and compassionate caregiving environment.

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Standardizing care across all clients

Minimizing costs for the agency

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